Terms and Conditions

Terms and Conditions

  • Cancellations made within 14 days of booking arrival date incur a 100% cancellation fee.
  • Cancellations made with more than 14 days notice incur an administration charge of 30% of total booking fee.
  • Cancellations made within 30 days of arrival date a $50 fee will be charged.
  • Final payments – Any payments not received by the invoice due date will result in loss of bond – first week $50 fee, second week $100 fee, third week $150 fee and fourth week $200 fee.
  • The owners reserve the right to make alterations to bookings due to unforeseen circumstances.
  • To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
  • Number of guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance. You as the name on the invoice to this booking are completely responsible for all persons staying at the premises; no responsibility will be taken for injury or illness to any persons staying at the premises.
  • Parties and functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
  • Damage, breakages, theft and loss are the tenant’s responsibility during their stay. It advisable to report these matters promptly via email, sms or phone call. If matters are not reported this could result in loss or bond and even further charges.
  • Fish must be cleaned outside and all waste must be disposed of in the green waste bin provided. Located on the Bremer Bay Borden Rd opposite the Bremer Bay Caravan Park is a fully equipped fish cleaning facility which is free to use at any time. There also one located at the Marina on Fisheries Rd. Please check your confirmation notice as this may be prohibited at your rental home.
  • Check in Time is 2pm.
  • Departure – the property should be left in a similar state to its condition on arrival. Check-out time is 10am to allow time to prepare property for next guests.
  • Disturbance to our neighbours or other guests, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
  • Bond is payable immediately upon booking. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared etc.
  • No cash will be accepted.
  • There are no housekeeping services or firewood supplied during your stay. Firewood can be purchased from the General Store, Hardware and the local service station.
  • Where pets are permitted ensure they are secured at the property and any mess created by the pet is the responsibility of the owner of the pet.
  • Loss – the owners take no responsibility for the tenant’s personal property.
  • Keys – tenants are responsible for the safe keeping of the properties keys.